Terms of Use and Membership
General Terms and Conditions (for all users)
1. Door Access and Access Rights
Access token or access right is personal and cannot be transferred to another person.
We monitor the number of people entering through video surveillance.
Users have access to the gym 24/7, unless otherwise notified (e.g., maintenance work, special days).
2. Responsibility and Safety
Climbing and moving in the gym is at the user's own risk.
All users must follow:
- gym safety instructions
- instructions given by staff or management
- general bouldering etiquette and good conduct
The user is responsible for:
- their own safety
- their own equipment
- considering the safety of others (e.g., not climbing over others, protecting areas when necessary, avoiding dangerous situations)
The gym is not responsible for:
- customer carelessness
- incorrectly used equipment
- damaged or lost personal belongings
- risks inherent to climbing
3. Temporary Closures and Exceptional Situations
The gym may have temporary closures, for example due to:
- competitions
- events
- maintenance
- service interruptions
- cleaning
- renovations
Short-term closures do not entitle to refunds, returns, or compensation, unless it is a long-term or exceptional situation.
Closure times will be notified to users well in advance when possible.
4. Data Protection
The user accepts that their data will be processed for:
- managing access rights
- processing payments
- ensuring security
- maintaining customer register
Personal data is processed in accordance with data protection legislation and will not be disclosed to third parties without legal basis.
5. General Behavior and Gym Cleanliness
The user commits to keeping the gym clean and taking care of the shared environment.
Shoes, drinks, food, and personal belongings should be kept in designated areas.
Chalk should be used in moderation and any mess should be cleaned up.
Trash, plasters, tape, and other waste should be disposed of in trash bins.
6. Community Spirit and Bully-Free Environment
The gym is a bully-free area where all users are treated equally and respectfully.
Users are encouraged to help each other and create a positive community spirit.
Bullying, harassment, or other offensive behavior is not allowed and may lead to removal of access rights.
Good community spirit and helping others create a safe and encouraging environment for all climbers.